Privacy Policy

Last updated: January 2024

                Your Privacy Matters: At FileTransform.Cloud, we are committed to protecting your privacy. We do not store your files on our servers. All files are automatically deleted immediately after conversion.
            

1. Information We Collect

FileTransform.Cloud is a file conversion service that processes files entirely in your browser or temporarily on our servers. Here's what you need to know:

1.1 Files You Upload

When you use our conversion services, you may upload files for conversion. We do not store these files on our servers. Files are processed and automatically deleted immediately after conversion completes or within 60 minutes of upload, whichever comes first.

1.2 Usage Data

We may collect anonymous usage data to improve our services, including:

Browser type and version
Operating system
Pages visited and time spent
Conversion statistics (file types converted)

1.3 Cookies

We use cookies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect some functionality.

2. How We Use Your Information

The information we collect is used for:

Providing file conversion services
Improving our website and services
Analyzing usage patterns to enhance user experience
Responding to your inquiries and support requests

3. Data Security

We implement industry-standard security measures to protect your data:

Files are encrypted during transfer using SSL/TLS
Automatic file deletion after processing
No permanent storage of user files
Regular security audits and updates

4. Third-Party Services

We may use third-party services for:

Analytics: To understand website usage and improve services
Advertising: To display relevant ads (see Google AdSense section below)
Content Delivery: To serve content efficiently

These third parties have their own privacy policies and may collect information about your browsing activity.

5. Google AdSense

We display ads through Google AdSense. Google uses cookies to serve ads based on your visit to our site and other websites. You can opt out of personalized advertising by visiting Google Ad Settings.

5.1 AdSense Data Collection

Google AdSense may collect:

Cookies and similar tracking technologies
IP address
Browsing behavior on our site
Interactions with advertisements

For more information about Google's data practices, please visit the Google Privacy Policy.

6. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) for users in the European Union:

Lawful Basis: Processing is necessary for our legitimate interests in providing file conversion services
Data Subject Rights: You have rights to access, rectify, erase, restrict, and port your data
Data Retention: We do not retain personal data longer than necessary
Complaints: You have the right to lodge a complaint with a supervisory authority

7. CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the personal data we collect
Right to Delete: You can request deletion of your personal data
Right to Opt-Out: You can opt out of the sale of your personal data
Non-Discrimination: We will not discriminate against you for exercising your rights

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy, please contact us:

Email: support@filetransform.cloud
Contact Form: Contact Page